uubd2's Privacy Policy
A complete and transparent account of how your personal information is collected, stored, and kept secure.
01
Introduction & Scope
uubd2 is an online entertainment and betting platform operated for players in Bangladesh. This Privacy Policy ("Policy") explains how uubd2 collects, uses, stores, and discloses the personal information of its users. This Policy applies to the uubd2.lat website and all services under it.
By using our platform, you are considered to have accepted the terms set out in this Policy. If you disagree with any part of this Policy, please stop using our services. This Policy may be updated at any time and we will post a notice on the platform when changes are made.
02
What Information We Collect
2.1 Information You Provide Directly
When you create an account on uubd2 or contact us, the following information may be collected:
- Full name and date of birth
- Email address and mobile number
- Payment-related information (bKash, Nagad, Rocket, or Upay number)
- Documents required for identity verification
- Any contact details you provide yourself
2.2 Automatically Collected Information
Information automatically recorded while using the platform:
- IP address and device identifier
- Browser type and operating system
- Pages visited and time spent
- Login and logout times and location
- Transaction history and gaming activity data
2.3 Cookies & Tracking Technologies
uubd2 uses cookies and similar technologies to improve your browsing experience. Through cookies we collect:
- Session identifier and login status
- Language and preferred settings
- Which sections of the site you spend the most time on
- Performance and error reports
2.4 Information Received from Third Parties
In some cases we may collect information from trusted third parties, such as:
- Transaction confirmations from payment processors (bKash, Nagad, Rocket, Upay)
- Risk assessment data from fraud prevention services
- Verification results from identity verification services
03
Why We Use Your Information
uubd2 uses your personal information for the following purposes:
Creating, verifying, and maintaining your account and ensuring secure login.
Securely completing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Resolving your questions and issues via live chat and email.
Ensuring account security and detecting suspicious activity.
Identifying problematic gaming behaviour and providing the necessary support.
Continuously improving service quality by analysing user experience.
04
Data Storage & Security
4.1 Security Measures
uubd2 uses industry-standard security technologies to keep your personal information safe. Our security infrastructure includes:
- SSL Encryption: All data transfers are secured through SSL (Secure Socket Layer) encryption.
- Two-Factor Authentication: Two-factor identity verification is applied to sensitive account operations.
- Data Encryption: Sensitive information stored in the database is kept in encrypted form.
- Access Controls: In accordance with strict access control policies, only authorised staff have access to personal information.
- Regular Audits: Regular security audits are conducted to identify system vulnerabilities.
4.2 Data Retention Period
uubd2 retains your personal information for as long as your account is active and as needed to provide services. Even after an account is closed, certain information may be retained for the following reasons:
- To meet legal obligations
- To resolve disputes
- To enforce our agreements
- To prevent fraudulent activity
Information from inactive accounts is automatically deleted or anonymised after a reasonable period from the date of last activity.
05
Data Disclosure & Sharing
5.1 Sharing Information with Third Parties
uubd2 does not sell or rent your personal information. However, in certain circumstances we may share limited information with trusted partners:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared.
- Identity Verification Services: Information required to complete the account verification process.
- Technology Service Providers: Technology companies that assist in operating the platform — under strict confidentiality agreements.
- Legal Authorities: Upon request by authorities in compliance with a court order or legal obligation.
5.2 Circumstances in Which We Will Not Disclose Information
We will never disclose your information to third parties in the following cases:
- Your information will not be sold or transferred to any third party for advertising or marketing purposes.
- Sensitive financial information will not be disclosed to any party without your consent.
- No personal information will be disclosed to unrelated third parties.
06
Your Data Rights
As a user of uubd2, you have the following rights regarding your own personal information:
Right of Access
You can find out what information we hold about you and request a copy of it.
Right to Rectification
If any information we hold about you is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your information be deleted, though this may not be possible where a legal obligation exists.
Right to Withdraw Consent
For any processing that relies on your consent, you can withdraw that consent at any time.
Right to Data Portability
You can request your information in a structured, machine-readable format.
Right to Object
You have the right to object to certain types of data processing.
07
Mobile Payments & Financial Information
uubd2 processes financial transactions via bKash, Nagad, Rocket, and Upay. The following points are important to know regarding data processing through these payment methods:
- Minimum deposit ৳300: The minimum deposit amount for each mobile payment method is ৳300. This information is retained for transaction monitoring purposes.
- Minimum withdrawal ৳1,000: The minimum withdrawal amount is ৳1,000 and the withdrawal process is generally completed within 5–30 minutes.
- Transaction data retention: Financial transaction data is retained for a defined period in accordance with legal requirements.
- Payment security: All financial transactions are conducted through encrypted channels and full card or account numbers are not stored on our servers.
08
Protection of Minors
uubd2 is operated exclusively for individuals aged 21 or above. We do not knowingly collect any personal information from minors. Our policy on this matter is as follows:
- Age verification is mandatory at the time of account registration.
- If we suspect that a user is under 21, the account will be suspended immediately.
- Any information inadvertently collected from a minor will be deleted immediately.
- If a parent or guardian believes their child is using our platform, they may contact us.
09
Policy Changes & Updates
uubd2 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- The "Last Updated" date at the top of this page will be changed.
- A notice will be posted on the platform for significant changes.
- A notification may be sent to your registered email address for important changes.
Continued use of the platform after any changes will be considered acceptance of the updated Policy. You are therefore advised to review this page regularly.
10
Contact Us
If you have any questions, comments, or requests about this Privacy Policy, please contact uubd2. Our privacy team will process any information-related request you have in a timely manner.
24/7 support in Bengali and English
This Privacy Policy was last updated. For more information, please see our Terms & Conditions and Responsible Gaming pages.